xe6's Privacy Policy

This Privacy Policy ("Policy") applies to the xe6 platform and all associated services. By registering with xe6 or using any of our services, you agree to the terms described in this Policy. We treat the security of your personal information as our highest priority and keep your data protected using modern technology including SSL encryption.

This Policy has been prepared with users residing in Bangladesh in mind. We manage your information in compliance with applicable data protection laws and regulations. For any questions regarding your information, please contact us at [email protected].

To operate the xe6 platform, we may collect various types of information from you as described below. Only information that is necessary is collected.

1.1 Information Provided Directly by You

• Full name and date of birth (for age verification — users aged 21 and above only)
• Email address and mobile number
• Residential address
• Payment account details (bKash, Nagad, Rocket, Upay numbers)
• National ID card or passport details (required at the time of identity verification if needed)
• Security questions and self-exclusion information

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system information
• Activity logs on the platform (login times, game play history, betting transactions)
• Information collected through cookies and similar tracking technologies
• Referral source and method of accessing the site

Information collected from you is used only for the purposes listed below. Your information is not used for any unauthorised purpose.

• For creating, verifying, and managing your account
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses, promotions, and personalised offers
• To prevent fraud, ensure security, and detect illegal activity
• To implement responsible gaming policies and support problem gamblers
• To provide customer service and resolve issues
• To comply with applicable laws and regulatory requirements
• For analytical purposes to improve the platform and develop new features
• To send important service-related notices and updates

xe6 uses the latest industry-standard technology to protect your information. Our servers are secured with SSL encryption and sensitive information is always stored in an encrypted state.

3.1 Technical Security Measures

• All data transmission with 256-bit SSL encryption
• Password hashing and salting technology
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems to prevent unauthorised access

3.2 Data Retention Period

Your information is retained for the duration your account is active and for a minimum of five years thereafter. This period may be extended where required by legal obligations or for dispute resolution purposes. After the defined period, your information is securely deleted or anonymised.

xe6 never sells or rents your personal information. However, in certain circumstances it may be necessary to share information with third parties.

4.1 Cases Where Information Is Shared

• Payment processing providers (bKash, Nagad, Rocket, Upay) — minimum necessary information to complete transactions
• Identity verification service providers — to fulfil KYC requirements
• Law enforcement agencies or the judiciary — upon receipt of a legal order or summons
• Fraud prevention and cybersecurity partners — to protect accounts
• Technology service providers — who are bound by contractual confidentiality obligations with us

Our platform uses cookies and similar technologies to improve your experience and to operate services smoothly.

5.1 Types of Cookies

• Essential cookies — to maintain login sessions and security (cannot be disabled)
• Functional cookies — to remember your language and preference settings
• Analytics cookies — to understand platform usage patterns (requires consent)
• Advertising and retargeting cookies — to show relevant promotions (requires consent)

You can reject optional cookies at any time by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

As a user, you have certain important rights over your personal information. xe6 respects these rights and is committed to fulfilling your requests within a reasonable timeframe.

• Right of access — the right to know what information we hold about you
• Right to rectification — the right to have incorrect or incomplete information corrected
• Right to erasure — the right to request deletion of your information in certain circumstances
• Right to restrict processing — the right to request that processing of your information be paused in specific cases
• Right to object — to object to marketing communications
• Right to data portability — to request certain information in a structured format

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat support. We will respond to your request within 30 days.

xe6 is for persons aged 21 and above only. We do not knowingly collect information from minors. Date of birth is verified at registration and identity documents may be checked in cases of doubt.

If we find evidence that a minor has created an account, that account will be immediately suspended and the collected information will be deleted. If a parent or guardian suspects their child is using our platform, please contact us directly.

To operate our platform, your information may sometimes be processed on servers located outside Bangladesh. In such cases we ensure that:

• Transferred information remains protected to the standard of this Policy
• The recipient country or organisation ensures adequate data protection
• Contractual data protection arrangements are maintained
• Information is transferred via encryption and secure protocols

Our platform may contain links to third-party websites. These external sites have their own privacy policies and xe6 is not responsible for the information collection or use practices of those sites. You are advised to read the privacy policy of any third-party site before visiting it.

xe6 reserves the right to amend this Privacy Policy from time to time. In the event of changes, we will:

• Display the date of the latest update on this page
• Send a notification to your registered email for significant changes
• Show a clear notice on the platform

Continued use of the platform after the updated Policy is published will be considered as your acceptance of the revised Policy. You are advised to visit this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy or the processing of your personal information, please contact us:

• Email: [email protected]
• 24/7 Bangla live chat support — directly through the platform

We take all information-related requests seriously and aim to respond within a maximum of 30 business days. For complex matters the processing time may be longer, but you will be notified in such cases.