xe6's commitment to responsible gaming
Enjoy entertainment within your limits. xe6 always places player protection and mental well-being as the top priority.
You must be at least 21 years old to create an account and play at xe6. We maintain strict measures to prevent access by minors.
What is responsible gaming and why does it matter?
Online gaming and betting can be a great form of entertainment — but only when enjoyed in a controlled and mindful way. Responsible gaming means enjoying games while staying aware of your budget, time, and mental state.
xe6 believes every player should play within their means. We have built a platform where gaming remains an enjoyable experience — not a source of financial or mental stress.
Gambling should never be considered a source of income. It is purely for entertainment. If you feel that gaming is affecting other areas of your life, contact us right away.
Gambling can be addictive. Never bet more to chase losses. Always play within a set budget and keep gaming as entertainment only.
Need immediate help?
Our protection tools and features
xe6 provides its players with several effective responsible gaming tools. Using these tools, you can keep your gaming experience under control.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be changed within that period — this keeps your budget protected.
Self-Exclusion
If you want to take a break from gaming for a while, you can use the self-exclusion feature to keep your account closed for a set period.
Time-Out Break
Take a time-out for any period from 24 hours up to 6 weeks. During a time-out you will not be able to log in or play any games.
Session Time Reminder
You will be reminded at set intervals of how long you have been playing. These notifications help keep you aware.
Loss Limit
Set a limit on how much you are willing to lose before stopping play. This tool protects you from large losses and stops you from betting more on impulse.
Permanent Account Closure
If you want to stop gaming entirely, you can request permanent closure of your account through our support.
Recognise the signs of problem gambling
If you notice any of the signs below in yourself, take action right away. Awareness is the first step toward a solution.
- Feeling a repeated urge to bet more to chase losses
- Hiding your gaming from family or people close to you
- Spending more than your set gaming budget
- Neglecting work, studies, or family responsibilities
- Feeling restless or irritable when not gaming
- Borrowing money or selling assets to cover gaming costs
- Wanting to stop playing but being unable to
- Playing games to escape stress or depression
If even one of the signs above applies to you, please contact our 24/7 live chat support right away or email [email protected]. Our trained team is ready to help you.
Check in with yourself
Ask yourself from time to time: "Am I playing for entertainment, or for another reason?" If the answer is not entertainment, pause and talk to us.
How to use the protection tools
Our responsible gaming tools are easy to activate. Follow the steps below.
Log In
Log in to your xe6 account. If you do not have an account, go to the xe6 Login page to create one.
Open Account Settings
From the profile menu, enter the "Responsible Gaming" section.
Choose the tool you want
Deposit limit, time-out, or self-exclusion — choose the right tool for your needs.
Set your limit
Set your preferred limit or time period and confirm. Changes may take up to 24 hours to take effect.
Get help from support
If you have trouble setting the tools yourself, contact our 24/7 live chat or reach us at [email protected].
Review regularly
Review your gaming habits every month and lower your limits further if needed.
xe6's commitments
To ensure responsible gaming, xe6 upholds the following commitments.
| Category | xe6's Commitment |
|---|---|
| Age Verification | Age is verified at registration. Anyone under 21 cannot open an account. |
| Data Protection | All personal and financial information is kept secure using SSL encryption. |
| Fair Play | All games are conducted in a fair and transparent manner. There is no manipulation. |
| Support | Live chat support in Bengali is available 24 hours a day, 7 days a week. |
| Fast Withdrawals | Withdrawals are processed within 30 minutes to 3 hours, so no financial pressure builds up. |
| Transparent Terms | All terms for bonuses and promotional offers are stated clearly. |
Helpful tips for safe gaming
Set your budget in advance
Decide the maximum amount you will spend before you start playing. Treat whatever you deposit via bKash, Nagad, or Rocket as your final limit. Do not deposit extra to recover lost money.
Stick to a time limit
Set a fixed time for your gaming session. Set an alarm and make sure you stop when the time is up. Playing for long stretches reduces your ability to make good decisions.
Understand bonus terms
xe6's 120% welcome bonus requires 10x wagering. Read all bonus terms before you start. Be careful not to over-bet just to meet bonus requirements.
Gaming is entertainment, not income
Never think of cricket betting, slots, or casino games as a regular source of income. It is pure entertainment — enjoy it that way. Be happy when you win and be mentally prepared when you lose.
Questions and answers about responsible gaming
Enjoy xe6's games safely
Play responsibly and keep gaming an enjoyable experience. Learn more about our cricket betting, slots, and casino games.
Contact us for help
If you feel that gaming is becoming a problem, do not try to handle it alone. Our team is always here for you.
Live Chat Support
Talk to us in Bengali 24 hours a day, 7 days a week. Our trained support agents are ready to help you with any issue.
Start Live ChatEmail Support
Write to our email for more detailed assistance. We will reply as quickly as possible and take all necessary steps.